Privacy Policy

At Sneakerhub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

📥 Information We Collect

When you visit or interact with our website, we may collect:

👤 Personal Information: Name, email address, phone number, billing/shipping address.

🛒 Order Information: Items purchased, order value, payment method (we do not store payment details).

💻 Device Information: IP address, browser type, time zone, cookies, and how you interact with the site.

🛠 How We Use Your Information

We use the information we collect for purposes such as:

✅ Processing and fulfilling your orders.

✉ Communicating with you about your order, support, or promotions.

📈 Improving our website, products, and customer experience.

🛡 Preventing fraud and ensuring security.

💳 Payment Security

All transactions on our website are processed securely.
We do not store or have access to your credit/debit card details. Payments are handled through trusted third-party gateways like Razorpay, Paytm, or others.

🍪 Cookies & Tracking

Our site uses cookies to:

⭐ Enhance your shopping experience.

📊 Understand website traffic and user behavior.

⚙ Remember your preferences (like language and login).

You can manage or disable cookies through your browser settings.

📤 Sharing Your Information

We never sell or trade your personal data.
We may only share it with:

🚚 Trusted service providers (like courier companies or payment gateways) to complete your order.

⚖ Authorities, if required by law or to protect our legal rights.

🧒 Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age. If we discover such data, it will be deleted immediately.

🙌 Your Rights

You have the right to:

🔎 Access or update your personal information.

🗑 Request deletion of your data (unless required for legal or transactional reasons).

🚫 Opt out of promotional emails or messages at any time.

To make a request, please contact us directly.